Our Commitment to You
The Aon Client Promise framework includes the five pillars of our promise, a comprehensive training curriculum, and a robust methodology for ensuring a consistent client experience.
Aon Client Promise
Comprised of five pillars - partnership, expertise, innovation, excellence, and results - the Aon Client Promise articulates the commitment we make to our clients. Aon Client Promise Academy The Academy offers unique learning experiences focused on listening for and responding to client needs, building knowledge of the full breadth of Aon capabilities, and understanding the pillars of the Aon Client Promise.
Aon Client Promise Methodology
Discover
We will collaborate to understand both your near- and long-term business priorities, how we can add value to your organization, and help you respond to changing market dynamics.
Develop
We will jointly author a plan to define how we will work together during the year, outline our commitments to you, and define how we will measure our success.
Deliver
We will follow through on our plan, executing with excellence and tracking outcomes.
Review
We will seek your input on how we are doing both through informal feedback sessions and annual surveys.
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